Unless otherwise noted websites are in English only. Times are for Eastern U.S.
New York State Agencies
Division of Human Rights hotline for reporting bias, discrimination, or potential hate crimes. Under state law, a hate crime targets someone based on a perception or belief about their race, color, national origin, ancestry, gender, religion, religious practice, age, disability or sexual orientation, or when such an act is committed as a result of that type of perception or belief. Call toll free, 888-392-3644, 9 a.m.-5 p.m., Monday-Friday.
Immigration fraud hotline to report scammers seeking to take advantage of Deferred Action for Childhood Arrivals (DACA) and their family, friends, and colleagues by misrepresenting the status of DACA or other immigration policies and offering fraudulent services. The Attorney General’s office will never inquire about the immigration status of callers or share your information with anyone. Call 866-390-2992 or email firstname.lastname@example.org.
New Americans Hotline (website and helpline are available in many languages including Spanish and English). General immigration/naturalization information; referrals to public and private programs serving immigrants; find out about Opportunity Centers for New Americans; and report immigration assistance fraud and schemes against immigrants. Call toll free 800-566-7636, 9 a.m. to 8 p.m., Monday through Friday except Federal holidays.
U.S. Government Agencies
Customs and Border Protection, Immigration Court Information System (Spanish and English), for information about upcoming court dates, bond hearings, or other proceedings. Have the A-number available when calling. The website also has information about ports of entry, border patrol sectors, pre-clearance locations, deferred inspection sites, applying for waivers for persons entering the U.S. with criminal record or overstay, and more. Call 800-898-7180.
Dept. of Justice, Executive Office for Immigration Review has a Legal Orientation Program for Custodians of Unaccompanied Children (Spanish/English) explaining how the immigration court process works, the need for children to attend hearings and the consequences of failure to do so, available immigration relief, and more. Services provided by Children’s Call Center, operated by Catholic Charities. Call 888-996-3848. (Need to call and clarify whether these services are for individual guardians or intended for institutions where immigrant children have been placed.)